At The Hair Boutique our commitment to our clients is essential to ensure a relaxing experience whilst providing and maintaining a high standard in creative cutting, expert colouring and specialist services.

We will guarantee professionalism in a personal and friendly environment.

At The Hair Boutique Harefield LTD, we take privacy seriously and you may request a copy of information we have recorded about you at any time. You may also request we remove all identifiable information with respect to yourself. As a matter of course, we will delete your identifiable information if you have not undertaken business with us after 2 years.

For transparency, listed are the business services we provide and how each service uses the information we collect.

Hair & Beauty related services:

We request the minimum level of personal identifying information to run our business effectively. This is data you provide us directly, for example, your name and contact details.

We will only use this to contact you regarding your appointment, to keep you up to date with any promotional offers we may have and store notes with respect to services we undertake to ensure we maintain and exceed our level of service. For example, your preferred stylist & colour history codes.

We consider you have provided consent for us to store personal identifying information and information about your services based on you receiving services from us.

Depending on the particular service/s we are providing we may be required to ask questions related to your medical history. We will obtain your consent prior to storing information related to your medical history. Examples of medical data may be allergies, pregnancy or an injury that may impact our service.

Appointment confirmations and reminders

We will contact you via phone, email or SMS to confirm appointments made and remind you of upcoming appointments. We consider you having made the appointment as consent to undertake this activity but, if you want, you may opt out at any time.

Appointment ratings and reviews

After visiting us we may send you an email or SMS asking you to rate our services and provide feedback. We consider you having received services as consent to undertake this activity but, if you want, you may opt out at any time.

Loyalty

We consider becoming a member of our loyalty program as consent to send you emails related to the loyalty program but, if you want, you may opt out at any time.